When it comes to medical coding, four objectives matter: keeping up with correct coding guidelines, preventing denials, meeting DNFB goals, and ensuring the highest levels of clinical code quality. Hospitals want knowledgeable partners that can achieve all four of these goals with reliability, integrity and commitment.
H.I.M. ON CALL’s coding staffing and services offer the most experienced, credentialed HIM and coding professionals available. We produce timely and organized coding results to meet DNFB deadlines and relieve coding compliance concerns.
Full Coverage. Remote Services.
With H.I.M. ON CALL, coding quality is improved across all record types, care settings and coding nomenclatures. Coding and staffing services are available for facility, technical and professional components of medical record coding. Fully remote outsourcing through H.I.M. ON CALL also eliminates onsite space concerns and delivers flexible, around the clock coding support.
Discover the industry’s most comprehensive coding and staffing services company with full coverage for:
All Care Settings:
- Acute care hospitals
- Critical access hospitals
- LTAC and SNF
- Ambulatory surgical centers
- Medical practices and clinics
All Record Types:
- Ambulatory surgery and interventional radiology
- Emergency department
- Clinic and other outpatient
- Radiology and other ancillary services
All Coding Types and Support Services:
- ICD-10-CM/PCS and POA assignment
- HCPCS – CPT, E&M, Modifiers assignment
- Charge capture and validation of charges
- Verification of demographics information
Outsourced Coding Evolved
Healthcare organizations’ reimbursement depends on how well HIM and coding staff collaborate with other revenue cycle functions. H.I.M. ON CALL goes beyond the basics with proven outsourced coding and staffing services for the next era of revenue cycle performance—alternative payment models and value-based care.
Additional value-added services are included at no additional fee for our coding clients:
Quality Assurance through Auditing
Our certified and experienced coders are audited daily for both accuracy and productivity. Over 20 U.S. based auditors carry more than 15 years experience for:
- Concurrent reviews
- Retrospective audits (monthly sample)
Clients participate in monthly AHIMA and AAPC approved educational programs focused on current regulatory, HIM and coding issues.
- Free CEU’s provided
- Remote webinars or on-site classes
48-hour guaranteed turnaround that includes coding and QA
Unbilled Account Management
Daily upload of electronic unbilled data file with categorization by status of cases in process, documentation deficiencies and any cases on hold
Every account is assigned specific resources based on services contracted including:
- Coding resources
- Account supervisor
- Quality Improvement Coordinator
- Client Service Coordinator
- IT Helpdesk Support
Customized Workflow and Delivery of Codes
Codes are entered directly into your system or via data upload using client-specific workflow to meet expectations, requirements and turnaround time. Our best practices include twelve remote coding models.