In the July issue of the Journal of AHIMA, our company experts authored an article entitled Closing the Loop on Quality and CDI. The article explores the relationship between clinical documentation and quality reporting.
Here are three strategies highlighted in the article that can be used by hospitals to build a quality-driven CDI team.
- Rebrand CDI as clinical documentation integrity. Quality-focused CDI is all about the integrity and accuracy of the data. Make sure providers understand CDI is not about increasing revenue for the hospital even though it may be an indirect byproduct of quality enhancement.
- Align CDI with coding and quality. In many organizations, CDI, coding, and quality staff report to entirely different departments. Even though silos may exist, organizations should strive to break down the walls that prohibit collaboration and communication. Consider forming a task force including the HIM, nursing, quality, and CDI departments, and a physician champion.
- Be mindful of CDI specialists’ limitations; successful programs are a team effort. As CDI specialists are asked to also review quality elements, consider hiring additional staff or implementing technology tools.
To read the full Journal of AHIMA article, click here.