Experienced HIM consultant and Medical Records Director to lead operational excellence as VP of Client Operations

KellyAllentown, PA (May 12, 2016)H.I.M. ON CALL, a technology-enabled medical coding, audit, revenue and clinical documentation improvement services company for hospitals and health systems, proudly announces the addition of Kelly M. Carovillano, RHIA, as Vice President of Client Operations. The announcement was made by the company’s CEO, Joseph J. Gurrieri, RHIA, CHP, and President, H.I.M. ON CALL.

“We’re honored to include Kelly on our senior leadership team. She brings additional HIM expertise to implement and oversee our immediate and long-term client satisfaction and process improvement goals,” states Gurrieri. As Vice President of Client Operations, Carovillano is responsible for leading and directing the company’s operations and client deliverables through best practice processes, procedures, plans, staffing, and oversight.

“HIM professionals must continually develop their leadership skills and technological expertise to improve operational delivery—this is true for hospital HIM Directors and HIM service companies alike,” mentions Carovillano. “H.I.M. ON CALL has made significant investments in technology underpinnings, with proven experience across all types of EHRs and healthcare software systems,” she adds. The company’s customers will benefit from Carovillano’s passion for best practice operational delivery combined with important technological advancements already in place at H.I.M. ON CALL.

Prior to joining H.I.M. ON CALL, Carovillano served in several different roles within the HIM field, both as a Consultant and hospital HIM Director. With initial coding experience, she has directed Health Information Management departments and operations across New Jersey including Director and project leadership roles at the New Jersey Hospital Association.


Public Relations Contact:
Beth Friedman, Agency Ten22